Your privacy is something we take seriously. This policy clearly explains what data we collect, why we collect it, and how we protect it — in plain language, not confusing legal jargon.
The principles that guide how Bull88 handles every piece of information you entrust to us
All data transmitted between your device and Bull88's servers is protected by 256-bit SSL encryption – the same technology used by major Malaysian banks. Your passwords, bank account details and transaction history are never stored in plain readable text.
Bull88 is fully compliant with the Malaysia Personal Data Protection Act 2010 (PDPA 2010) in all aspects of collecting, processing and storing member personal data. This means you have legal rights protected under the Act with respect to your data.
Bull88 has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you — we are only its custodian, not its owner.
You have the right to access, correct, update, or request the deletion of your personal data from Bull88's systems at any time. Such requests can be made through your account settings or by contacting our support team via 24/7 live chat.
Bull88 only collects data that is strictly necessary to provide the platform's services to you. We do not collect irrelevant or excessive information. Every piece of data collected has a clear purpose that is explicitly stated in this policy.
In the event of any security incident involving Bull88 member data, we are committed to notifying affected members within the shortest reasonable time, in accordance with the requirements set out under applicable Malaysian law.
This Privacy Policy clearly and transparently explains how Bull88 collects, uses, protects and handles your personal information as a member of our platform. By registering and using Bull88's services, you agree to the collection and use of information as described in this policy. We encourage you to read this document in full – it is written in plain, straightforward language, not convoluted legal jargon.
Bull88 is an online betting platform operating exclusively for users in Malaysia. We understand that your trust is the foundation of our relationship. Whether you're registering an account, making a deposit via Touch 'n Go eWallet or DuitNow, placing a bet on a Malaysia Super League match, or reaching out to our support team — you are entrusting us with your personal information.
This Privacy Policy is Bull88's written commitment to you that your trust is upheld with full responsibility. We do not treat your personal data as a business asset to be exploited – we treat it as a responsibility to be managed with care and integrity.
This policy applies to all Bull88 services – including the bull88.site website, the Bull88 mobile app, and all communication channels including live chat and support email. This policy should be read together with Bull88 Terms & Conditions which constitutes the overarching agreement between you and our platform.
Bull88 collects your personal data through several channels — primarily during the registration process, while you use the platform, and through communications with our support team. Below is a full overview of the types of data collected:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad or passport number | Registration form, identity verification |
| Contact Data | Malaysian phone number, email address | Registration forms, support communications |
| Financial Data | Bank account number, bank name, e-wallet account number | Withdrawal forms, payment processing |
| Transaction Data | Deposit history, withdrawal history, total wagering amount | Automated platform activity |
| Technical Data | IP address, device type, operating system, web browser | Server logs, cookies |
| Usage Data | Games played, matches wagered on, login times | Automated platform activity |
Bull88 does not collect sensitive information such as medical data, religious affiliation, political views, or biometric data beyond what is specifically required for identity verification under applicable legal requirements.
Bull88 uses your personal data only for specific, legitimate, and necessary purposes. Below is a full explanation of why each category of data is collected:
Bull88 only processes your personal data where there is a valid legal basis to do so, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). The legal bases applicable to data processing at bull88 are:
Bull88 does not sell your personal data. We may share your personal data with the following limited categories of third parties, only when necessary and with appropriate safeguards in place:
All third parties that receive Bull88 member data are subject to binding data protection agreements and must comply with security standards equivalent to or exceeding those set by Bull88 itself.
Bull88 continuously invests in security infrastructure to protect your personal data. The key technical and organisational security measures we implement include:
While Bull88 implements comprehensive security measures, no security system can guarantee absolute 100% protection. We encourage you to take personal steps to protect your account as well — such as using a strong, unique password, enabling 2FA, and never sharing your login credentials with anyone.
Bull88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. The general retention period guidelines we follow are as set out below:
When your personal data is no longer needed and there is no legal obligation to retain it, Bull88 will securely delete or anonymise it using appropriate methods.
Under the Malaysia Personal Data Protection Act 2010, you have the following rights regarding your personal data held by Bull88:
To exercise any of the above rights, please contact the Bull88 support team via 24/7 live chat or email us at support@bull88.site. We will acknowledge your request within 3 business days and resolve it within 21 business days.
Bull88 uses cookies and similar tracking technologies to enhance your experience on the platform, ensure proper functionality, and understand how users interact with our platform. The types of cookies we use are as follows:
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Bull88 platform and prevent you from accessing certain features such as secure login.
The Bull88 platform may contain links or integrations to third-party services required for platform functionality, such as payment gateway providers (Touch 'n Go, DuitNow, GrabPay, and others) and live casino and slots game providers. When you interact with these third-party services, their own Privacy Policies apply to the processing of data by those third parties.
Bull88 is not responsible for the privacy practices of the relevant third parties. We encourage you to read the Privacy Policies of the payment providers and other services you use alongside the bull88 platform. We select third-party partners whose commitment to privacy and security aligns with our own standards.
Bull88 will never ask you to enter your banking login credentials or password directly on our platform. All payment transactions are carried out through the secure interface of the respective payment provider. If you ever receive such a request, please report it to our support team immediately.
Bull88 may update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legislation, or the services we offer. All amendments will be posted on this page with a new "Updated" date.
For significant amendments that materially affect your rights or how we use your data, Bull88 will provide clearer notice — including notification via in-platform alerts or email to the address registered to your account — at least 7 days before the changes take effect.
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your data. Your continued use of the Bull88 platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how Bull88 handles your personal data, please reach out to us through the following channels. Our team is fluent in Bahasa Melayu and ready to assist you responsibly:
We are committed to acknowledging your request within 3 business days and resolving it fully within 21 business days from the date of receipt. For more urgent matters relating to account security, please use our live chat channel, available 24/7 for immediate assistance.
In the online betting industry, trust is the most valuable currency. And that trust starts with one fundamental thing — the confidence that your personal information is in the right hands. Bull88 has understood this since the day we launched in 2019, and our commitment to member privacy has always been a non-negotiable priority in every decision we make.
Think for a moment about the information you share with Bull88 during registration and while using the platform. Your Malaysian phone number — the one you use for everything that matters. Your bank account number, the gateway to your finances. Digital wallet accounts like Touch 'n Go that you use to pay tolls, grab a coffee, and settle bills. Your deposit and withdrawal transaction history, which reflects your financial habits. This is all sensitive information you've entrusted to us — and we take that responsibility very seriously.
That's why Bull88 invests in security infrastructure on par with Malaysia's leading banks. 256-bit SSL encryption isn't just a technical figure — it means that every time you send data to Bull88's servers, it's wrapped in a layer of protection that would require virtually impossible computing power to break through. Your password is never stored in a readable form — not even by Bull88's own staff.
The Two-Factor Authentication (2FA) provided by Bull88 is a clear demonstration of our commitment to your account security. With 2FA enabled, even if someone somehow obtains your password, they still cannot log in to your account without the verification code sent to your phone. We encourage all members to activate this feature – it is a highly effective layer of protection that takes less than a minute to set up.
Bull88's compliance with the Malaysia Personal Data Protection Act 2010 (PDPA 2010) goes beyond simply meeting a legal requirement. It is an acknowledgement that you, as a Malaysian, have legally protected rights over your personal data. You have the right to know what data we hold, to request corrections if anything is inaccurate, and to request deletion when the data is no longer needed. Bull88 fully respects these rights and provides straightforward channels for you to exercise them.
One thing you should know clearly: Bull88 has never sold and will never sell your personal data to any third party for marketing purposes. Your information is not a product we trade — it is a responsibility we uphold. If you receive any email or message claiming to be from Bull88 but asking for your personal details or login credentials, please be cautious — this may be a phishing attempt by unauthorised parties. Bull88's support team will never ask for your account password through any channel.
Ultimately, privacy at Bull88 is not just a legal document we are required to have. It reflects our core values — treating our members as individuals with rights, not merely as users to be exploited. Your trust is the foundation of everything we build, and we will never take that lightly.
Answers to the most frequently asked questions about privacy and data security at Bull88
Protecting your data is part of Bull88's responsibility towards the overall wellbeing of our members
Your deposit limit settings on Bull88 are personal information under your control and are not shared with any party. You may set daily, weekly, or monthly limits in your account settings in full confidence.
When you use Bull88's self-exclusion feature, the information is kept completely confidential. No one other than you and the Bull88 system will know that you are in a self-exclusion period. This is handled without any judgment.
All communications between you and the bull88 support team — whether relating to gameplay, deposits, withdrawals, or privacy — are confidential and protected. Our team will not disclose the contents of your communications to any third party.
Bull88 protects your privacy with 256-bit SSL encryption, full PDPA 2010 compliance, and a commitment to never selling your data. Register for free today, enjoy a welcome bonus of up to RM100, and bet on Super League football, badminton, cricket, and baccarat with the peace of mind that your data is in safe hands.